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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
It was ok. Bathroom had mold. Floors were a little dirty. And it had a weird smell The employee was very friendly and helpful
Business response:
Dear Ashley, Thank you for your feedback. We're pleased to hear that our employee provided friendly and helpful service during your stay. However, we apologize for the cleanliness issues you encountered, including the bathroom mold, dirty floors, and unpleasant smell. We take these concerns seriously and are addressing them with our housekeeping team to ensure a more comfortable experience for future guests. Your satisfaction is important to us, and we hope you'll consider staying with us again. Sincerely, Hotel Management
Good
Good experience for price. Weird smells and no hair dryer Mini kitchen, soft bed, easy booking and check in.
Business response:
Dear Malessa, Thank you for your feedback. We are pleased you had a good experience and appreciated our staff, pricing, and amenities. However, we sincerely apologize for the unpleasant smells and the absence of a hairdryer in your room. Your concerns are important to us, and we will work to address these issues to enhance future stays. We hope to welcome you back soon for an even better experience. Sincerely, Hotel Management
Very Good
I'll definitely stay here again. People were hanging around outside the hotel, but that's not the hotel's fault Clean, comfortable room. Front desk was extremely helpful and accommodating
Business response:
Dear Lisa, Thank you for your kind feedback. We're thrilled to hear that you found your room clean and comfortable and that our front desk staff was helpful and accommodating. We understand your concerns about the outside area and appreciate your understanding. Your satisfaction is important to us, and we’re pleased that you’ll consider staying with us again. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely, Hotel Management
Exceptional love the area the hotel sits . the staff was friendly .
Good Continental breakfast was hot water, oatmeal and coffee only. Not what I paid for or expected. It was clean.
Business response:
Dear Barton, Thank you for your feedback and for highlighting the cleanliness and comfort you experienced. We apologize that our continental breakfast did not meet your expectations. We understand how important a satisfying breakfast is and regret that this aspect of your stay was disappointing. Your comments will be reviewed with our team as we continually work to improve our offerings. We hope to welcome you back for a better experience in the future. Sincerely, Hotel Management
No words To many homeless hanging around begging for money
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,567 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.