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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Exceptional The smell in the hallway was really bad The breakfast wasn't available at 830 am there was no coffee The room was big and spacious The fridge and ac worked well
Business response:
Dear meagan, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you could take advantage of our spacious accommodation and in-room amenities. We have noted your feedback about the breakfast and apologize if the fragrance in the hallway was too strong for you. Your patience and understanding are appreciated. We are happy that your overall experience was positive, and we hope we have the chance to welcome you back in the near future! Sincerely, Hotel Management
Very Good
Exceptional Booking.com Great customer service
Very Good
Was great all around Ice machine didn’t work Great location and price
Good The guests who did not respect the surroundings or the property. The facilities outside the room suc as the vending machines could use a repair as thy were mostly not working. I did not partake
Business response:
Dear Alanda, Thank you for sharing your thoughtful feedback. We regret that some inconsiderate fellow guests impacted your satisfaction and that the vending machines were not functioning properly during your stay. Your observations are important to us, and we are committed to ensuring a comfortable environment for all guests. We will address these issues with the respective teams to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide a more fulfilling experience in the future... read more
Good There is a guy with dread,i met at front desk he was smoking while attending to me ,i have to tell him to finish smoking before attending to me. The room ok
Business response:
Dear Temitope Ogunsemi, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We appreciate you letting us know about your experience with our front desk staff. Such behavior doesn't reflect the high standards we set for ourselves. We'll be sure to address this internally to ensure all our guests receive exceptional service. We're glad that you enjoyed your stay overall, and we hope to see you again soon! Sincerely, Hotel Management
Pleasant The kitchen Customer service nice
Business response:
Dear Esosa, Thank you for your feedback. We're pleased to hear that you found our customer service nice. However, we apologize if there were any issues with the kitchen during your stay. Your satisfaction is important to us, and we will address any concerns to ensure a better experience in the future.. We hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.