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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasgood
I found a needle in my bathroom on the top of the mirror
Business response:
Dear Keemydrick, We sincerely apologize for the distressing experience you encountered during your stay. Your safety and well-being are our utmost priorities, and we take such reports very seriously. We have immediately initiated a thorough investigation and implemented additional measures to ensure the cleanliness and safety of our rooms. Please know that we are committed to providing a comfortable and secure environment for all our guests. Should you have any further concerns or require assistance, please do not hesitate t... read more
Not satisfied The first day I was there a had to kill a roach. Also, they didn’t have breakfast everyday. I went down one morning for coffee and they didn’t have anything. I asked the employee at the desk and all h said was not today. No sorry or explanation. I had to walk to the gas station. The hall ways stick maybe due to the dirty carpets or because they have a small room on that floor where the trash is kept. The room was comfortable and roomy but everything else was not good.
Business response:
Dear Guest, Thank you for providing feedback regarding your recent stay with us. We are pleased you liked your comfortable room. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. Thank you for your patience, and we hope you will allow us to welcome you on a future visit for the exceptional experience you deserve.Sincerely,H... read more
Friendliness
Business response:
Dear Robbin, It was our pleasure to welcome you as a guest at Extended Stay America. We work hard to create a comfortable and friendly atmosphere for all of our guests, and we appreciate you mentioning that we did just that. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.