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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mixed feeling The room was spacious and relatively clean. during 8 days of stay the room was never serviced or cleaned. We had to demand clean towels after 4 days. Sheets were never changed after 4 days We got old stained towels. "continental breakfast consisted of coffee/tea oatmeal and muffins. we had to demand for Hot coffee. as half the time it was out. However the personnel were very pleasant and tried to assist us.
Business response:
Dear Jerome, Thank you for sharing your feedback with us. We apologize for the lapses in service during your stay. Your comments are concerning and have been addressed with our housekeeping and breakfast teams to ensure improvements in our service standards. We appreciate your recognition of our pleasant staff and their efforts to assist you. Please accept our apologies for any inconvenience caused. We value your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerel... read more
It advertised a “Free Breakfast” which actually was coffee and instant oatmeal. Thats not really breakfast.
Business response:
Thank you for your response
Business response:
Thank you for your response.
Front desk staff was awesome will return
Business response:
Dear Joseph, We're delighted to hear that you had a positive experience with our front desk team during your stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay at Extended Stay America in the future.Sincerely,Hotel Management
My Stay was excellent.
Business response:
Dear Mekdes, Thank you for your excellent review. We are delighted that your stay went smoothly and was a memorable experience. We appreciate you choosing Extended Stay America and hope to welcome you back whenever you are in the area.Sincerely,Hotel Management
Business response:
Thank you for your response.
Heavy highway construction obscures the entrance to the property The property is not in top notch shape. However, the room was clean, quiet, and the bed was very comfortable. After all, sleeping was the primary need for a room. I felt a little unsafe for no specific reason. I'm not sure why. I would not rule this property out for another stay. The staff was not outgoing, but adequate.
Business response:
Dear William, Thank you for sharing your experience. While we understand the inconvenience caused by nearby construction, we're pleased you found your room clean, quiet, and comfortable. Your safety is our top priority, and we assure you that we maintain a secure environment. We appreciate your feedback about our staff and will strive to provide a more welcoming experience during your next visit. We look forward to welcoming you back.Sincerely,Hotel Management
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Business response:
Dear Molly, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,224 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.