Extended Stay America - Dallas - Greenville Ave.

Business response:

Thank you for staying at Extended Stay America and for the gracious rating. We are pleased that we met all of your expectations and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved your spotless room and our courteous associates and the outstanding service provided by them. It is also great to read that you and your kids liked our great pool and our complimentary grab and go breakfast. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

We are glad you felt comfortable at Extended Stay America. It’s great to know you were impressed with your room and that you found us to be a good value. Thanks for staying with us and our team looks forward to your next visit. Sincerely, Hotel Management 

Business response:

Timmy, thank you for your review. We are glad you liked our quick check-in service and your well-kept suite. However, we are sorry for the smoke you experienced. We appreciate your feedback and will share it with the appropriate team so that proper actions can be taken to make our guest experience a better one. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Business response:

We are delighted you had an outstanding stay at Extended Stay America, and you loved all aspects of our hotel. Thank you for recommending us to fellow travelers, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know how much you liked the great condition of your room. It is important that our guests enjoy a relaxing environment, and we appreciate you highlighting the many positive aspects of your stay. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mary, thank you for being our guest. We are happy to see the rating as it states you had a nice time with us, but we regret the issue you had with the charges. We would like to inform you that this hold would be reverted to your bank account in a week to 10 days. Meanwhile, if you have any queries please reach out to our front desk. Thank you for the nice rating, and we hope to see you again soon for a perfect experience. Sincerely, Hotel Management