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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was easy. The room was clean but the smell of weed smoke was coming through the vents. We were traveling with a young child
Business response:
Timmy, thank you for your review. We are glad you liked our quick check-in service and your well-kept suite. However, we are sorry for the smoke you experienced. We appreciate your feedback and will share it with the appropriate team so that proper actions can be taken to make our guest experience a better one. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Everything was fine. I would love to tell others about the hotel is a nice place to stay. Especially when you're homeless and trying to did day by day. They help you a lot.
Business response:
We are delighted you had an outstanding stay at Extended Stay America, and you loved all aspects of our hotel. Thank you for recommending us to fellow travelers, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good attitude clean rooms nice area quiet .......
Business response:
Thank you for choosing Extended Stay America. We are glad to know how much you liked the great condition of your room. It is important that our guests enjoy a relaxing environment, and we appreciate you highlighting the many positive aspects of your stay. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Deposit refund I never got my $50.00 deposit refunded to my card
Business response:
Mary, thank you for being our guest. We are happy to see the rating as it states you had a nice time with us, but we regret the issue you had with the charges. We would like to inform you that this hold would be reverted to your bank account in a week to 10 days. Meanwhile, if you have any queries please reach out to our front desk. Thank you for the nice rating, and we hope to see you again soon for a perfect experience. Sincerely, Hotel Management
We wasn't informed that we would staying in handicap room until he process everything through.
Business response:
Thank you for the nice rating. Although your overall rating suggests you had a comfortable time with us, we are sorry our front desk staff did not clearly communicate about the room type assigned to you. We regret any inconvenience this caused and have shared your feedback with the team so that our guests can have a better experience with us. We appreciate your business and hope we have the opportunity to welcome you back soon. Sincerely, Hotel Management
Like everything great customer service room very clean
Business response:
Papa, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.