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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK Overall, good place to stay in especially if you travel with family. Things I did not like; homeless people in parking lot, roaches in the room and very stingy breakfast (coffee only). But nice staff and good location
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Below Average Even though the room was non smoking the whole building smelt like cigarettes and made all my clothes smell. There was hardly anyone available at the front desk..and I stayed a week for work.
Business response:
Aliimatua, thanks for taking the time to review our hotel. We are sorry that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
It has a funny smell and there are roaches
Business response:
Thank you for your review of your recent stay. Our job is to provide a clean, comfortable hotel room and a pleasant, relaxing experience for our guests. We can't apologize enough for the cleanliness issues you described from your stay. Thank you so much for bringing this to our attention so we can discuss this with our housekeeping team to ensure it doesn't happen again. Thank you for your patience and forgiveness. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Managem... read more
It was almost like home away from home No complaints..
Business response:
Jay, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
roaches Tons of roaches, other than that the stay was pretty decent
Business response:
Toccara, thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we apologize for the "uninvited visitors" you reported while you were here and assure you we do everything possible to discourage their entrance to our hotel. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. We hope you will consider giving us a second chance the next time you are in Dallas. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,278 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.