Extended Stay America - Dallas - Greenville Ave.

Business response:

Sheron, thanks for taking the time to review our hotel. We apologize for the odor issue you experienced. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Chun, we appreciate you for taking time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Ella, thanks for choosing Extended Stay America for your getaway. We are thrilled to know you had an excellent stay and were impressed with our convenient location. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Business response:

Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to leave your feedback. We are glad that your overall stay was enjoyable, but we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management