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Extended Stay America - Dallas - Greenville Ave.

4.3
  • Hotels
  • Dallas, TX

About this business

HospitalityHotels

Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging. 

Location details

12270 Greenville Ave., Dallas, TX, 75243, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,256 reviews
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Kenneth's profile image
Kenneth 
7 years ago

Business response:

Kenneth, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

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Randall 
7 years ago

Overall the room was fine. The microwave was not cleaned. There were not any ice trays in the freezer. The staff was accommodating in providing utensils, towels,etc. front desk informed me that everything was at front desk due to guests removing items from rooms. I would stay again, now that I know the procedures. It was pretty irritating going back and forth to the front desk. 

Business response:

Thank you for staying at Extended Stay America. We are happy to read you liked our courteous service and your comfortable room. We value your feedback and will use it to ensure we are more consistent in our service levels. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Tanya's profile image
7 years ago

Business response:

Tanya, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

My impression Check in was quick and easy and the room was spacious and comfortable. The building had kind of a sketchy vibe to it. All in all I enjoyed my stay and the staff was very helpful. 

Business response:

Thank you for choosing to stay at Extended Stay America. It’s good to know you were comfortable here and that our associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management 

Sharon's profile image
Sharon 
7 years ago

Business response:

Sharon, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

It was ok however I had a stain so had to ask for clean sheets for the bed 

Business response:

Thank you for being our guest and for letting us know you had an overall comfortable stay. Being said that, we are sorry for the inconvenience you had with the cleanliness. We have shared your feedback with our housekeeping team so that they can be more diligent with their work. We hope you will choose us again so that we can provide you a much better service. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Almost like family The staff was very friendly 

Business response:

Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management 

Maurice's profile image
Maurice 
7 years ago

Sink was broken and was not overall cleaned but nice enough to lay and sleep 

Business response:

Maurice, thank you for your candid review. Although you were overall satisfied with your stay, we apologize for the inconvenience you encountered while being here. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will consider giving us another chance on your next trip to the area. Sincerely, Hotel Management 

Sandra's profile image
Sandra 
7 years ago

Glad we used expedia We looked on other sites looking for prices and location. We found the cheaper rates on expedia. Good location close to everything nice and clean. 

Business response:

Sandra, thank you for sharing your wonderful review of Extended Stay America. We are delighted to read our location was ideal for your needs and that you found us to be a good value. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.

How is Extended Stay America - Dallas - Greenville Ave. rated?

Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,256 reviews. 

When is Extended Stay America - Dallas - Greenville Ave. open?

Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.