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Extended Stay America - Dallas - Greenville Ave.

4.3
  • Hotels
  • Dallas, TX

About this business

HospitalityHotels

Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging. 

Location details

12270 Greenville Ave., Dallas, TX, 75243, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,256 reviews
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Dez's profile image
6 years ago

Great staff. Nice place to be. 

Business response:

Dez, thank you for reviewing your experience at Extended Stay America. We are glad you had a great time with us and that our hospitality made for a memorable experience. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management 

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Melvin 
6 years ago

Business response:

Melvin, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Jonathan's profile image
Jonathan 
6 years ago

One-night getaway We enjoyed our stay very much. Was just for one night but had a great time in a great place. I would definitely get a room there again 

Business response:

Jonathan, we are delighted you had an outstanding experience with us and that you loved all the aspects of our hotel. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Happy Stay !! It was great I have stayed here a couple of times now and it’s a lot better then most hotels in the area. The staff is very helpful and the manager makes sure you have a happy stay and if you need anything he makes sure you eat it and that your stay is pleasant!!! 

Business response:

Thank you for taking time to post your kind review of Extended Stay America. Nothing makes us happier than knowing our associates made you feel welcome and were attentive to your needs. They work hard daily, so your compliments let us know that our efforts are creating happy guests! We value you and your business and hope you will come back to stay with us again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Hotel was over booked and i had to look for lodgings in another area 

Business response:

Please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. While we made every effort to correct the matter prior to your arrival, we were unsuccessful and we are sorry. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Justin's profile image
Justin 
7 years ago

Business response:

Justin, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
7 years ago

Sadly upset My stay was fine until I decided to go to the front last night and go smoke a cigarette I made the mistake of helping the lovely lady by opening the door for her she stops what she's doing comes to tell me I can't open the door for her I said I was just trying to help her she said I don't need your fg help. For someone that's been living here for a month and paying her salary I don't think that was appropriate for her to tell me she didn't need my Fg help. There is no manager or no GM to complain about her and wh... read more

Business response:

Michelle, thanks for being a guest at Extended Stay America. Although you had a great stay with us, we apologize for the rude behavior of one of our staff members. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. It was a pleasure serving you, and we hope to welcome you back again soon. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
7 years ago

Business response:

Michelle, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.

How is Extended Stay America - Dallas - Greenville Ave. rated?

Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,256 reviews. 

When is Extended Stay America - Dallas - Greenville Ave. open?

Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.