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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We make every effort to provide service that is above and beyond your expectations and are pleased that you loved your stay at Extended Stay America. Thanks again, and we hope to see you again soon. Sincerely, Hotel Management
Bring ice if you want drinks; they don't have an ice machine, "Because you have a freezer in your room." The freezer does NOT have an ice maker and I did NOT have ice trays with me. I checked! My pockets and everywhere!!
Business response:
Brock, thank you for your review of Extended Stay America. We are happy you enjoyed your overall stay with us, but we are sorry for not meeting some of your expectations. As we have our fully equipped kitchens with the full-size refrigerator which includes ice trays for your convenience. So, we do not have ice machines on our property. Please reach out to our front desk for any in-room amenities you may need as they will be happy to assist you. We hope the positive aspects of your visit will encourage you to choose us again ... read more
Business response:
Allison, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Kenneth, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Overall the room was fine. The microwave was not cleaned. There were not any ice trays in the freezer. The staff was accommodating in providing utensils, towels,etc. front desk informed me that everything was at front desk due to guests removing items from rooms. I would stay again, now that I know the procedures. It was pretty irritating going back and forth to the front desk.
Business response:
Thank you for staying at Extended Stay America. We are happy to read you liked our courteous service and your comfortable room. We value your feedback and will use it to ensure we are more consistent in our service levels. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tanya, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
My impression Check in was quick and easy and the room was spacious and comfortable. The building had kind of a sketchy vibe to it. All in all I enjoyed my stay and the staff was very helpful.
Business response:
Thank you for choosing to stay at Extended Stay America. It’s good to know you were comfortable here and that our associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Business response:
Sharon, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
It was ok however I had a stain so had to ask for clean sheets for the bed
Business response:
Thank you for being our guest and for letting us know you had an overall comfortable stay. Being said that, we are sorry for the inconvenience you had with the cleanliness. We have shared your feedback with our housekeeping team so that they can be more diligent with their work. We hope you will choose us again so that we can provide you a much better service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,224 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.