Extended Stay America - Dallas - Greenville Ave.

Business response:

Dear Carla, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Chad, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you stay with us again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Dear POV, Thank you for choosing us. We are glad you had a pleasant stay. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the city. Sincerely, Hotel Management 

Business response:

Dear Haynes, Thank you for being our guest. It is glad you had an overall pleasant stay and were pleased with many aspects. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience that you encountered in your room. We cannot thank you enough for your patience and understanding. Your feedback is essential to us and will be shared with our concerned team to review and improve. Please revisit so we can provide the seamless, exceptional experience you deserve. Sincerely, Hotel Ma... read more