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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant
Excellent. We would definitely stay here again. The room card entry device at the lobby door didn't work so staff had to buzz everybody in. The staff were friendly. When we experienced a small problem, it was quickly addressed.
Business response:
Beard, thank you for choosing Extended Stay America. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
The stay was good. The pillows Room with kitchen
Business response:
Rolonda, thank you for being a guest at our hotel and sharing your feedback. We are glad your stay with us was pleasant and that you loved your suite with the fully equipped kitchen. However, we regret your disappointment with the pillows and will share your concern appropriately. It was our pleasure having you, and we hope to see you again soon. Sincerely, Hotel Management
Pleasant
Good
Pleasant The stay was cool. Until this creepy maintenance men that work there. Keep trying to open our door thinking my girl was there only. I found that kinda weird. But other then that it was a nice place to stay.
Business response:
Kinney, we are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Sincerely, Hotel Management
Exceptional
Bad
Very Poor It was just not clean at all. The room was dirty I am not going back there again
Business response:
Dear Tendai, Thank you for sharing your experience, and we are genuinely sorry to hear that your room did not meet the level of cleanliness you expected. Your feedback is important, and we have shared your concerns with our team so they can address the issue promptly and reinforce our commitment to providing a cleaner, more comfortable environment. We understand how disappointing this must have been and apologize for the inconvenience it caused during your stay. While we respect your feelings, we hope you might consider givi... read more
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,488 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.