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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the room and the staff. Breakfast needs a big improvement. As well as coffee.
Business response:
Dear Guest, We are delighted you loved your room and found our staff accommodating. We appreciate your feedback about breakfast and coffee and will certainly consider it for improvements. We strive to ensure all aspects of our guests' stay are exceptional, and we hope to welcome you back to Extended Stay America for an even better experience in the future.Sincerely,Hotel Management
Great for Friends I booked it for a friend of mine who was in need of a short term accommodation, and he said he really enjoyed staying there.
Don't go by what the reviews say! Was very nervous about staying here b/c of the reviews that was left. Well after staying for here for the past couple of week's I can say this hotel done it's justice!! It was fitting for me,my daughter and my fur baby Very friendly staff, dog friendly and someone is always keeping the property clean! My only hing up was there wasn't a stove in the room.. but hey...you can't have everything!! Thanks for having a inviting hotel!
Business response:
DearTarisha, Thank you for your excellent review. It was a pleasure having you as our guest at Extended Stay America. We are glad you enjoyed your stay and that our property and service met all your expectations! We are also pleased we could make you, your daughter, and your furry companion most comfortable during your stay. We appreciate you mentioning to future guests we are a pet-friendly hotel. Looking forward to welcoming you again whenever your travels bring you back to the area.Sincerely,Hotel Management
We were staying there we were told we had to leave while we were still checked in because they overbooked
Business response:
James, thank you for taking the time to post your feedback. We are sorry we were unable to accommodate you this time as we were overbooked. We truly understand the frustration this must have caused and will review this appropriately so we can avoid this from happening again. We appreciate your patience and hope to host you in the future. Sincerely, Hotel Management
Under Par It was kind of dingy and musty food smell, just looked and felt run down. Not what I expected for what I paid.
Business response:
James, thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will make plans to stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 582 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.