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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was literally - just ok. Mostly clean. A few dirty areas. The room carpet was stained. Everything seemed to work. No real amenities. There was 1 bar of soap. What I’d imagine prison soap to be. The beds were lump...but sleepable. I don’t expect much for a hundred bucks a night. It neither impressed or disappointed.
Business response:
We apologize and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Leonard, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Convenient Parei 1 dia para dormir e tomar um banho acomodações convenientes
Business response:
Thank you for choosing Extended Stay America and for your nice review. We are thrilled to know we met your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Restful Good nights sleep
Business response:
Thomas, we appreciate your nice review of our hotel and for being our valued guest. We love to read when a guest has had a wonderful night's sleep, so we are thrilled to share your kind comments with the team. Thank you for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
Exceeded expectations!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Well obviously I did not fully realize that Extended Stays are really all about that- Breakfast was AWFUL- Total joke and almost insulting. Coffee prepackaged muffins and energy bars. Huge breakfast room for that. Could not even come up with milk or cream for coffee. Fake dairy creamer. Staff very nice but ALWAYS SHORT STAFFED. I booked into 3 rooms over 2 days - First one heavily smoked in, 2nd one toiled PLUGGED so bad an external plumber required and 3rd one the fridge was not working. Did manage to get it to work. They o... read more
Business response:
Thank you for your recent stay at our hotel and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
Cozy, clean and plenty of resturants close by. Bed was very comfortable.
Business response:
Thank you for the nice review. We are pleased you liked the comfort of our beds and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 568 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.