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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well obviously I did not fully realize that Extended Stays are really all about that- Breakfast was AWFUL- Total joke and almost insulting. Coffee prepackaged muffins and energy bars. Huge breakfast room for that. Could not even come up with milk or cream for coffee. Fake dairy creamer. Staff very nice but ALWAYS SHORT STAFFED. I booked into 3 rooms over 2 days - First one heavily smoked in, 2nd one toiled PLUGGED so bad an external plumber required and 3rd one the fridge was not working. Did manage to get it to work. They o... read more
Business response:
Thank you for your recent stay at our hotel and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
Cozy, clean and plenty of resturants close by. Bed was very comfortable.
Business response:
Thank you for the nice review. We are pleased you liked the comfort of our beds and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The priperty was nice and quiet. Staff was helpfull
Business response:
It was a pleasure to have you as our guest. We are glad to read you had a comfortable stay and liked the service provided by our staff. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Business response:
Ashley, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Tim, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Clean, comfortable, spacious Room was clean, spacious, and comfortable. Front desk staff was courteous, kind, and very helpful.
Business response:
Cheryl, thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Review Accommodations where a bit cramped. Pull out mattress was badly stained.
Business response:
Meredith, thank you for posting a review of your stay. We are sorry for the cleanliness issues you encountered while you were here and for not meeting all your expectations. Please be assured that we have discussed your feedback with our housekeeping team, and we are working on our procedures so that such problems are not repeated. We wish you will stay with us again so we can have another chance to impress you in the future. Sincerely, Hotel Management
Business response:
Craig, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 596 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.