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Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Casey, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
excellent staff, helpful, efficient. well maintained, room, common areas and outside grounds.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Need better beds,woke up stiff and 2 grown adults on a full size bed.
Business response:
Chelsea, please accept our apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Awesome We enjoyed our stay, the front desk man was awesome! He brought everything we requested to our door even though it looked like he was doing everything on the floor. Clean room, comfy bed.
Business response:
Sean, thank you for staying at Extended Stay America. We are delighted to read you liked your well-appointed room and the courteous service provided by our front desk associate. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The Hotel may be a 2 star.. But the service.. Specially Wendy.. Is a 5 star
Business response:
Omar, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Dallas trip February Bed was a lil uncomfortable but the room was clean and I enjoyed my stay
Business response:
Kenny, thanks for the comments with regard to your visit at Extended Stay America. A well-maintained room sets up the tone for a great stay, and we are thrilled to know this was your experience with us. Thanks once more for the review, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Hotel experience Very nice Hotel very good excellent customer service enjoyed the comfortable beds
Business response:
Myriah, thanks for the fantastic review of Extended Stay America. We are thrilled to know you were impressed with our courteous service and that you could experience a great night’s sleep in your cozy bed. Your compliments will be shared with our team for a good job done. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management
Had everything I needed. Nothing more, but the price was great!
Business response:
Robin, thank you for the 4-Star review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Thanks once more for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
STICKY The non-carpeted floors were the stickiest things I have walked across, barring McDonald's after a soft drink spill. I definitely NEVER walked anywhere in the room unless I had SHOES on. The table/counter was the same. I had to go get a wet washcloth and wipe it down before I ever set anything on it. Giving them the benefit of the doubt, the stickiness may have been from an UNDER-diluted cleaning product.
Business response:
Sandy, thanks for evaluating your visit to our hotel. Although you had an overall comfortable stay with us, we apologize for the housekeeping issue you experienced while being here. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 2.8 star rating with 1,539 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.