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Extended Stay America - Dallas - Plano Parkway

2.9
  • Hotels
  • Plano, TX

About this business

HospitalityHotels

Location details

4709 W. Plano Pkwy., Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.91,572 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Quick and friendly check in. Clean and quiet.the best extended stay hotel ever! 

Business response:

Thank you for being our guest at Extended Stay America and for sharing your experience. It was delightful to know that the services provided by our associates and that you loved our well-kept property. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management 

david's profile image
david 
7 years ago

Loved it Ariel and Joe made it amazing they were very helpful! This was my second time staying here and will be my hotel of choice in the future for this area. 

Business response:

David, thank you for returning to Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Ariel and Joe. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Portia's profile image
Portia 
7 years ago

Business response:

Portia, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Portia's profile image
Portia 
7 years ago

Comfortable My family really enjoyed their stay 

Business response:

Portia, thanks for the perfect review. We are glad your family had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming them back for another outstanding experience. Sincerely, Hotel Management 

Thomas's profile image
Thomas 
7 years ago

Business response:

Thomas, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Chanel's profile image
Chanel 
7 years ago

I enjoyed the stay 

Business response:

Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Daniel's profile image
Daniel 
7 years ago

Awesome Service! We have horoughly enjoyed our stay. The staff was very friendly, attentive, and even though there were some problems with our room itself, the staff was prompt and courteous in getting us situated comfortably. Good service is hard to find in this day and age but I can honestly say that this location has it down! 

Business response:

Daniel, we appreciate you taking the time to review your stay at Extended Stay America, and we are especially glad you enjoyed our service. We are blessed to have a dedicated team of professionals, and we love hearing how our team took great care of you. We hope you will choose us again on your next visit to this area. Sincerely, Hotel Management 

Isaiah's profile image
Isaiah 
7 years ago

Business response:

Isaiah, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Eric's profile image
Eric 
7 years ago

The room was not the greatest. One thing about it was that it had this VERY STRONG Odor of Like some Indians had been living there... Just had A SUPER STRONG Odor of Curry or something. I mean i like curry but not that stinch it was unbearable and over whelming.... The Room had NOT been cleaned. The bed sheets had been chamged and the trash was empty upon arrival, BUT The floors and counter tops and toilet- none of it had been scrubbed or cleaned at all. Was a bit disappointing 

Business response:

Eric, thank you for staying at our hotel. Although you had a pleasant time with us, we are very sorry for the cleanliness issue you encountered and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We are very sorry and hope you will consider staying with us again so that we can make it up to you... read more

Frequently asked questions about Extended Stay America - Dallas - Plano Parkway

How is Extended Stay America - Dallas - Plano Parkway rated?

Extended Stay America - Dallas - Plano Parkway has a 2.9 star rating with 1,572 reviews. 

When is Extended Stay America - Dallas - Plano Parkway open?

Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.