Extended Stay America - Dallas - Plano Parkway

Anonymous 

on Expedia

6 years ago

Overall a good property and staff however the overnight/early morning staff does not have capabilities to do certain things and honestly just does not want to work. 

david 

on Expedia

6 years ago

Loved the stay It was amazing. The staff was excellent, the room was nice and comfortable, I an making this my go to hotel when I am in Plano. 

Jan 

on Expedia

6 years ago

Rooms not being made. During our 4 day stay room was not serviced once, even it was requested on day 2 and 3. We had 2 separate rooms and this happened to both rooms. 

Dacia 

on Expedia

6 years ago

Would not recommend When we arrived the hotel staff asked me to run my card through. I told her we already prepaid but she said they needed it for there records. I specifically said "we aren't going to get charged twice?" She said we would only be charged 1. When we went to check out I saw we were charged twice .The front desk said it would take 3 to 5 business days to go back into our account. I told her the second charge put our account into overdraft. She called the manager on the phone but said they couldn't do anything ... read more