Extended Stay America - Dallas - Plano Parkway

Business response:

Crissy, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Brad, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Sara, thank you for your excellent review of Extended Stay America. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Angel, thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we apologize for the inconvenience you had in your room at the time of check-in. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Ronald, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking thetime to evaluate your stay. Although we are happy to know your overall experience was enjoyable, we are sorry for the service issues you had and the inconvenience it caused.This behavior is highly unusual, andwe have addressed your comments with our staff to ensure they deliver excellent service, all the time. We look forward to serving you better in the future. Sincerely, Hotel Management