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Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel experience Very nice Hotel very good excellent customer service enjoyed the comfortable beds
Business response:
Myriah, thanks for the fantastic review of Extended Stay America. We are thrilled to know you were impressed with our courteous service and that you could experience a great night’s sleep in your cozy bed. Your compliments will be shared with our team for a good job done. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management
Had everything I needed. Nothing more, but the price was great!
Business response:
Robin, thank you for the 4-Star review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Thanks once more for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
STICKY The non-carpeted floors were the stickiest things I have walked across, barring McDonald's after a soft drink spill. I definitely NEVER walked anywhere in the room unless I had SHOES on. The table/counter was the same. I had to go get a wet washcloth and wipe it down before I ever set anything on it. Giving them the benefit of the doubt, the stickiness may have been from an UNDER-diluted cleaning product.
Business response:
Sandy, thanks for evaluating your visit to our hotel. Although you had an overall comfortable stay with us, we apologize for the housekeeping issue you experienced while being here. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Mediocre at best Empty room, not dirty but not cleaned to the extent you’d like, barely had any utensils to offer for kitchen.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Excellent value for cost Room was very nice. I didn't see a coffee maker, and coffee was not available after breakfast. Breakfast only consisted of oatmeal. Staff, when you saw them, were cordial. Only problem with room was the pillows. They are not comfortable.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had an overall pleasant time with us and that you liked our affordable rates. That being said, we are sorry for not meeting some of your expectations and the inconvenience caused. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Quick service, clean room and lobby. No hot breakfast, but hot coffee! A little old, but they’ve tried to update it.
Business response:
Jessica, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and the cleanliness of our property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.