Extended Stay America - Dallas - Plano Parkway

Timothy 

on Expedia

3 months ago

Nothing, The pictures didn't match the rooms. The place was run down and needed mayor repairs. 

Rita 

on Expedia

4 months ago

Smelt really bad furniture was falling apart tv was broken 

Anonymous 

on Expedia

5 months ago

Not good Initial staff was friendly and supposedly upgraded my room, however nothing about the room was upgraded. I don’t even want to know what a not upgraded room looks like. My room had no tv remote (this was very common) and so I didn’t realize til later that the main tv was completely cracked and not working until I got a new remote from them. The whole room was very old and outdated. The sofa couch looked super dirty with stains and would have not fit anybody on it. Didn’t even want to touch it. The hotel was not as ad... read more

Ivy 

on Expedia

5 months ago

Was told the room I booked did not exist. Reservation was canceled but they still charged me. 

Brandy 

on Expedia

6 months ago

Dont book here without calling. Showed up to no room available and have to way 10 BUSINESS DAYS for the refund. 

Latoya 

on Expedia

7 months ago

This hotel was horrible! The room was not cleaned up well. We actually wet one of there towels to clean the floor because it was sticky. We saw a cockroach in the bathroom. It had a kitchenette with no dishes or pots in it so when we took our food we actually had to go get plates and silverware to eat it. I don't know who the owner is but this hotel use needs to be condemned! It's outdated. The window screens had holes in it. Like big enough that a bird could fly in the room couldn't open the windows for fresh air. the couch... read more