Extended Stay America - Dallas - Plano Parkway

Anonymous 

on Expedia

14 years ago

Homestead Dallas - Plano Not a very well maintained hotel. It has come down over the years. Rooms stink and are very badly maintained. 

Anonymous 

on Expedia

14 years ago

Worst Hotel I could not stay the second night because of how dirty the room was. There were hairs on the sink and the toilet, dirt and dust that looked like it was there for over a month. Bugs in the bathroom and kitchen. No maid service...i think the front desk clerk does the cleaning and laundry on his breaks. you would not think the rooms were so bad in a nice location and the appearance of the hotel from the outside. 

Mistake 

on Expedia

15 years ago

Not that great This place was not that great. The room smelled like stale feet and smoke even though it was a non smoking room. There was a spider crawling in the bed!! I immediately jumped up and slept on the couch (which was quite painful by the way). The front desk girl was young and had a snippy attitude. It's safe to say I won't be back!!! 

TravelerWhoWillOnlyStayHereOnce 

on Expedia

15 years ago

Understaffed and minimal accomodations Over 30 minutes to check in [...]. Two people in line before us, 15 min for the first; 10 for the second. Finally, our turn. Another 10 min then the manager went to inspect the room (not ready) reassigned another room.Room was bare minimum, thin towels, one (.5 oz) coffee packet. Soap sized for one (and ONLY one) shower. No shampoo or other amenities. 

Anonymous 

on Expedia

15 years ago

The WHOLE hotel smelled like fried food, guess that is because each room has a stove in it, but it was overwhelming. The caprets could use a good cleaning. The maid service could do a better job of preparing the room(Shower curtain had mold on it...had it changed). Night Staff was really nice. Great location in Plano, just was not as nice as the area that the hotel is located in. Would only reccommend if there is NOTHING else was available. The rate was really cheap, I guess YOU GET WHAT YOU PAY FOR!!! 

Anonymous 

on Expedia

15 years ago

Not acceptable level of cleaniliness Homestead Dallas Plano. The staff was courteous and professional. The entire motel smelled like smoke, musty and dried. The room was not acceptable, dirty, and needed a through cleaning. No soap, towels paper thin, dust everywhere. Bathroom filty. We arrrived mid afternoon, dropped luggage and returned at 10 PM. Had to personally clean bathroom before going to bed. Fortunately we had a bar soap in our toiletries. Asked for room to be cleaned the next day as it was unacceptable. Offered to... read more

Anonymous 

on Expedia

15 years ago

nothing special, needs some updated and good cleaning services, price was okay 

Anonymous 

on Expedia

15 years ago

awful see above comments. 

Anonymous 

on Expedia

15 years ago

Good Staff...bad room They put us in a handicapped room because that was all that was available. I requested a double bed and we had one bed and a pull out couch. The staff was nice, but the room was not all that great. But, you get what you pay for.