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Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad Not good
Miss trip I paid hotel.com for the stay and was charged by extend stay again which has caused me a financial problem because the refund will not be put back into my account for 3 to 5 days. Made my trip to a wedding horrible.
Not recommended unless you have no where to go. Not very pleased with this hotel. The place has potential for more but it's not maintained! More effort should be opmaced on cleanliness, overall hotel grounds and general hospitality.
bad customer service hate it
Very basic There is no "breakfast" other than coffee and cellophane wrapped muffins.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will be sure to share your comments with our corporate office. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
The room was old and outdated. The towels where dingy and yellowish color. Appliances where from early 2000s. Very old room.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that we were unable to meet your expectations. To uphold our company’s high standards, I will make sure we are implementing deep cleaning and preventative maintenance procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not what I expected I've use extended stay before and had very nice experience. This specific location not so much.the stove only half way worked it took lots of fiddling to get it going and it would stop working while trying to use. I moved the couch so I could see tv better and OMG the trash and it had been there a long time because the peanut pkg was expired!!!! The drawers we're nasty in bathroom with hair from men shaving bedroom had all kinds of stuff in drawers.lamp had no bulb in it. It was awful honestly. The staff ... read more
Overnight Pop Up Trip I specifically stayed here since other people I knew also where here. Typically would have stayed at my usual places. Having a kitchen is a nice plus, I did not use I was was only there 15 hours. The front desk was very nice and spoke to me for a bit.
Football road trip Hotel needs remodelling. Rooms were dirty. Saw some bugs and the smells were terrible
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 2.9 star rating with 1,572 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.