Extended Stay America - Dallas - Plano Parkway

Anonymous 

on Expedia

13 years ago

dirty, badly outdated 

Anonymous 

on Expedia

13 years ago

Pls don't stay here... Staff cared less about guests and more about socializing. Hair in shower/sink, empty chip bag under bed. And this is after initial room was totally unmaid. Front desk admitted, "Sorry, but we really don't know which rooms are clean or not." Yikes, do not stay here, too many nicer hotels in the area, like Hampton and Courtyard. 

Geoffrey 

on Expedia

13 years ago

it was written that there is breakfast they do not have breakfast. I was looking for a hotel that serve breakfast because I had my child with me. 

KS 

on Expedia

13 years ago

The room was extremely unclean. The bed was made, but the sheets on the bed were not clean. The staff didn't seem too concerned that I needed to change the sheets, and they handed me a new set without offering to look or take the dirty set away from the room. They offered to make a note in my file, but nothing was said to me at checkout about the issue. The included breakfast consisted of bagels (without spread) and coffee which was a bit surprising. 

Anonymous 

on Expedia

13 years ago

lacking, even for the price. It was just lacking in an overall experience. 1. 1 packet of coffee 2. Room was ok, could be cleaner 3. Bed's like a rock 4. coffee and bagel all for breakfast 5. No papers 

Bonita 

on Expedia

13 years ago

Don't Stay Here! The manager's daughter tried to get us to buy Herbalife. Her 4 year old son ran wild around the hotel and bothered us, moved our stuff, interrupted conversations, and endangered himself without mother doing anything about it. The manager's 2 pitbulls jumped on me and almost tore my dress. Don't stay here. I don't care how much you save, it's not worth it. 

Anonymous 

on Expedia

14 years ago

Motel 6 next door is way better. I checked in and the employees there were nice and helpful even though they all were on their personal cell phones when i saw them. They gave me 2 full size beds when I asked for 1 queen size the room smelled funny their were dead roaches in the kitchen and live ones crawling around. The room had no trash bags in any trash can and their outside door on the side of the building didn't lock. The room also seemed old and outdated. Look somewhere else before booking here. 

Bryan 

on Expedia

14 years ago

One night only The staff was nice. The hotel is in need of upgrades.