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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable Hotel Room in a Great Area First room had some issues so they upgraded me which was awesome. Good location and close to restaurants. Would stay again if in the area.
Business response:
Dereck, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your comfortable room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff Overall the hotel was nice. The room was clean but there is a stale smell when you enter the lobby and the hallways.
Business response:
Joyce, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. Your feedback with regard to the odor issue has been shared with our housekeeping team to be more diligent in their efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
The location is great. The room was on the first floor facing the parking lot next to a door that made a loud bang when closed. There was no remote in the room a well as no plates glasses or pans, although there was a full size fridge and stove. Housekeeping knocked on the door although the do not disturb sign was on the door. I have stayed here before and had a much better experience.
Business response:
John, thanks for returning back to us. Although you had an overall pleasant stay with us, we apologize for the issues you had while being here and that you weren't informed about the kitchenware policy. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your feedback for the remote and the service issue will be shared with the concerned team in an effort to improve our future guest experience. We hope to have another chance so we can deliver you an ... read more
Business response:
Mitchell, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Pretty clean,very nice place to stay. The prices are great and I love the area.
Business response:
Thank you for staying at Extended Stay America. We are thrilled to read you loved our well-kept property and convenient location as well as affordable rates. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
No breakfast They don’t have breakfast
Business response:
Cherelle, thank you for staying at Extended Stay America. We are glad to know you had a pleasant visit, but we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
not a bad facility. only dislike was that some of the lights didn’t work and the toilet wasn’t cleaned. otherwise the room was nice
Business response:
Thank you for your visit. We are glad to see you had an overall good stay. However, we are sorry for failing to meet all of your expectations. your concern will be shared with our maintenance and housekeeping team so that they will be more diligent in their efforts. We hope you will give us another chance to provide you a better stay. Sincerely, Hotel Management
Not Bad for A One Night Stay Upon arrival, check in was pleasant but when going to my room, I passed a trash can in the hall that was overflowing and trash bags piled on top. It was till there when I checked out the next morning. I could hear the doors slam every time someone entered and exited the rooms. Breakfast consist of coffee, oatmeal packages, oatmeal bars and packaged mini muffins. Staff was friendly and brought dishes to room. Wi-Fi signal not strong.
Business response:
Thank you for choosing us for your overnight stay. Although you liked our courteous service, we are sorry for not meeting all of your expectations and regret the inconvenience caused. We have shared your feedback with the respective teams and will certainly step up our efforts so your next visit is even better. We hope you will consider us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 962 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.