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Extended Stay America - Dallas - Richardson

3.5
  • Hotels
  • Richardson, TX

About this business

HospitalityHotels

Location details

901 E. Campbell Rd., Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.51,429 reviews
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Anonymous 
8 years ago

not a bad facility. only dislike was that some of the lights didn’t work and the toilet wasn’t cleaned. otherwise the room was nice 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay. However, we are sorry for failing to meet all of your expectations. your concern will be shared with our maintenance and housekeeping team so that they will be more diligent in their efforts. We hope you will give us another chance to provide you a better stay. Sincerely, Hotel Management 

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Anonymous 
8 years ago

Not Bad for A One Night Stay Upon arrival, check in was pleasant but when going to my room, I passed a trash can in the hall that was overflowing and trash bags piled on top. It was till there when I checked out the next morning. I could hear the doors slam every time someone entered and exited the rooms. Breakfast consist of coffee, oatmeal packages, oatmeal bars and packaged mini muffins. Staff was friendly and brought dishes to room. Wi-Fi signal not strong. 

Business response:

Thank you for choosing us for your overnight stay. Although you liked our courteous service, we are sorry for not meeting all of your expectations and regret the inconvenience caused. We have shared your feedback with the respective teams and will certainly step up our efforts so your next visit is even better. We hope you will consider us again. Sincerely, Hotel Management 

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guerry 
8 years ago

Business response:

Thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management 

Victor's profile image
Victor 
8 years ago

Business response:

Victor, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
8 years ago

Good place and price Just what I needed clean quiet place to rest. No complaints really would Deff stay there again. 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you loved our well-kept property and affordable rates. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

bj's profile image
bj 
8 years ago

Thank you! I have been searching for a clean, economical hotel option in the north Richardson area. Once a month or so I need to spend a night or two in Richardson...my last 2 experiences elsewhere were less than stellar. What a relief to walk into a clean, smoke free room. It was well maintained. This is my new home away from home. 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and affordable rates. Thanks again for making us your home away from home. We look forward to welcoming you back soon. Sincerely, Hotel Management 

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Melody 
8 years ago

It's ok Room was clean except for the pillows were flat and the heat and cooling unit made a lot of noise. No housekeeping on the weekend unless you pay for it which is ok if you only stay 2 days or less. 

Business response:

Melody, thanks for being our guest. We are pleased to know you liked your well-maintained room and had a pleasant stay with us. Your feedback concerning the HVAC unit is shared with the maintenance team to do the needful. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon at Extended Stay America. Sincerely, Hotel Management 

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Delbert 
8 years ago

CHINESE NEW YEAR IN RICHARDSON TEXAS Like the title says, that is what we were in the area for. The room was clean and comfortable as indicated by the review above. We arrived on Thursday afternoon for Chinese New Year the next day and the festivities and dining experiences that weekend. We were able to attend 9:30 A M service at the Chinese Bible Church before checking out, picking up a few more food items and having lunch at the Plano 99 Ranch Market, then back home. Richardson Extended Stay is where we have stayed several... read more

Business response:

Delbert, we appreciate your consistent support of Extended Stay America and are glad to welcome you during the Chinese New Year. Thanks also for letting us know how much you love our convenient location. It's always a pleasure to see a familiar face, and we look forward to your next stay! Sincerely, Hotel Management 

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Anonymous 
8 years ago

Wonderful best customer service The manager and workers go out of their way to make you comfortable they're very professional polite 

Business response:

Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dallas - Richardson

How is Extended Stay America - Dallas - Richardson rated?

Extended Stay America - Dallas - Richardson has a 3.5 star rating with 1,429 reviews. 

When is Extended Stay America - Dallas - Richardson open?

Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.