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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
my three night stay The staff was friendly. The suite was clean and comfy. The continental breakfast was just a few granola bars. The coffee containers were always empty by 8am. There were no drinking glasses in the room, and no toilet paper. When I asked for TP I received half a roll only. The kitchen counter top was cracked and sloppily cemented back together. There were no cooking and eating utensils. You had to ask for everything. There were two TVs but only one remote. When I inquired at the desk the response was. "The ... read more
Business response:
Grant, thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for the difficulties you had while being here and the inconvenience it caused to you. Your feedback holds a lot of importance and thus, it is shared with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. We hope you will give us a chance to impress you on a future. Sincerely, Hotel Management
The overall hotel was clean however very minimal. I was missing everything including cups plates etc. I had to ask them from the front desk the next day. I rented a king studio bad that received two full-size beds that were not very comfortable
Business response:
Thank you for staying with us. We are glad you had an overall nice time with us and that you liked the cleanliness of our property. That being said, we are sorry we failed to accommodate you with the room of your choice and regret that you were not happy with our dishware policy. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Very good very clean very friendly environment
Business response:
Bridget, thanks for the fantastic review. We are thrilled to know you liked our well-maintained property and enjoyed our courteous service. On behalf of everyone here at Extended Stay America, we thank you for recognizing our efforts and invite you to stay with us again soon. Sincerely, Hotel Management
Spacious room The room was accommodating. The hotel was nice and quiet. Overall, it was a good stay.
Business response:
We appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and had a great stay with us. Thank you once more for the kind comments, and we look forward to your return visit. Sincerely, Hotel Management
Good Stay I have never stayed at an Extended Safe before. So just to let you know that they don't have house cleaning but once a week. Which means, you have to ask for clean towels and wash cloths and bring your soiled ones to front counter. Also, they don't have a complimentary breakfast, it's s a grab and go. They forgot to tell us that at check in. Other, than that the overall stay was great.
Business response:
Joanie, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us. That being said, we are sorry our hotel policies were not communicated to you at the time of check in. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Room was ready and in the order expected ... no complaints.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We were glad to have the big size refrigerator/freezer, microwave, kitchen area. It was nice to have the exercise room with the tread mill and exercise bike.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our service, as well as facilities, were to your satisfaction. We have shared your concern in regard to the room with our maintenance team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
You'll never be lonely The room was okay. a/c did not work well. and the room had huge cockroaches or water bugs. I was going to take a picture but one of them stole my phone. They also threatened my family if I called management
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
VIP service without the VIP pricing My stay at this hotel was absolutely fantastic. The moment I arrived I was treated like a VIP guest and was provided a wonderful customer service experience. The room I stayed in was very nice and I honestly felt as comfortable as I would've in my own home. I would definitely recommend this location and will be returning the next time I visit Texas
Business response:
Joshua, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and found us to be a great value in the area. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 962 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.