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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious room The room was accommodating. The hotel was nice and quiet. Overall, it was a good stay.
Business response:
We appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and had a great stay with us. Thank you once more for the kind comments, and we look forward to your return visit. Sincerely, Hotel Management
Good Stay I have never stayed at an Extended Safe before. So just to let you know that they don't have house cleaning but once a week. Which means, you have to ask for clean towels and wash cloths and bring your soiled ones to front counter. Also, they don't have a complimentary breakfast, it's s a grab and go. They forgot to tell us that at check in. Other, than that the overall stay was great.
Business response:
Joanie, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us. That being said, we are sorry our hotel policies were not communicated to you at the time of check in. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Room was ready and in the order expected ... no complaints.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We were glad to have the big size refrigerator/freezer, microwave, kitchen area. It was nice to have the exercise room with the tread mill and exercise bike.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our service, as well as facilities, were to your satisfaction. We have shared your concern in regard to the room with our maintenance team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
You'll never be lonely The room was okay. a/c did not work well. and the room had huge cockroaches or water bugs. I was going to take a picture but one of them stole my phone. They also threatened my family if I called management
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
VIP service without the VIP pricing My stay at this hotel was absolutely fantastic. The moment I arrived I was treated like a VIP guest and was provided a wonderful customer service experience. The room I stayed in was very nice and I honestly felt as comfortable as I would've in my own home. I would definitely recommend this location and will be returning the next time I visit Texas
Business response:
Joshua, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and found us to be a great value in the area. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Beverly, thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management
Almost perfect Pillows were stained and uncomfortable. That was the only thing needful of improvement. Everything else was clean and neat with great customer service.
Business response:
Vicki, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. Your feedback will be shared with our housekeeping team so that they will be more diligent in their effort. Thanks for choosing the Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
Nice Hotel This Manager is very kind. All the staff is excellent
Business response:
Sergio, thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.