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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked this hotel, when I got there they said they had no room for me . Left me stranded.
Business response:
Dear Carrie, Thank you for reviewing your recent visit to our hotel. Please accept our apologies for the issue regarding your reservation and even more so for how our staff handled your concern. We always aim to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We understand your frustration and assure you we will review this concern with the appropriate individuals to prevent a recurrence. We hope you will allow us to make it up to you in the future and... read more
Better luck at another place. Lobby smelled like marijuana and the hallways smelled like cigarettes. We booked this room because it is a non-smoking facility and I am allergic to cigarettes. The room was stuffy but did not smell of cigarettes at first. There was screaming and crying about an hour. This lasted until around 11:00 at night. The phone was restricted. Even an attempt to make a phone call will cost you a dollar. This made me concern for attempting to call the front desk. The elevator was broken and our room was on... read more
Business response:
Dear Jeanne, Thank you for choosing us. We regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are attended carefully in the future, ple... read more
Scandaleux A notre arrivée a 20h la réception nous annonce que la chambre n est plus disponible suite a un problème sans nous prévenir alors que tout est payé.aucune solution apportée de leur part ils nous ont conseillé d aller ailleurs sans vouloir rembourser la nuit.
Business response:
Dear FOUCAULT, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.