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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More attention shall be paid by management Management shall pay more attention to the cleanness and ventilation of this place. The entrance was dirty all the time. Its so obvious that is impossible to miss. They need to invest time and effort on that rather than answering/apologizing to every single customer on here.
Business response:
Thank you for taking the time to review your stay with us. On behalf of our team, we apologize and regret the inconvenience you encountered while being here. We are concerned about your experience and have immediately brought this to the attention of our housekeeping department and remedial steps are underway to ensure this does not happen again. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Cheap and livable but not clean This hotel is very dirty from the moment you walk in.
Business response:
Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that, we truly regret the inconvenience it caused. We are working with our housekeeping team to reiterate the importance of our daily duties to make sure this isn't repeated. We hope you will give us another opportunity to provide a better exper... read more
Not very impressed I was disappointed... We had a corner room which was nice but the room had cobwebs, dried rice left on desk chairs, room was dusty which made me concerned and I checked my bed for bugs none were found which was good but did notice stains on the mattress cover and some hairs... thankfully thats the cover. Sheets were clean bathroom was clean. what I don't understand was there was no coffee pot, no extra pillows or blankets in the closet... it was like the from a were stripped down and if you wanted any norm... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure this is properly addressed. Hotel Management
Terrible experience. At the check in they had one room correct the other one was incorrect, one bed instead of two, the lady at the desk fixed, went to sleep around 9:00 pm for an early departure, at 11:00 pm on Oct 12, the fire alarm went off, we had to evacuate the building, fire dept came and reset alarm, one hour later back in bed but no rest due to this alarm. They offered breakfast that consisted on mini muffins, granola bars and coffee.
Business response:
Jose, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Sincerely, Hotel Management
Smokingg hotel not good There were to many construction workers at this hotel who use illegal drugs, and when reported to the hotel they did nothing about it. Would not recommend especially if you have kids.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Not a great entrance into the hotel, Very bad, from the front door to our room. The room smelled like smoke
Business response:
Please accept my apologies that our hotel did not live up to your expectations. We also regret the unpleasant experience you had due to the smoke smell in your room. Please be assured Steps have been taken within the respective departments to ensure impeccable attention to detail in all areas of our property. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, General Manager
Don't stay here if don't have too The place smell bad. Oatmeal package and coffee is not a continental breakfast. Service at night check in poor. Good thing we only stay one night and that was checking in at 11pm and out at 8am.
Business response:
Thank you for being our guest. We are sorry we were not able to impress you with our complimentary grab-and-go breakfast selections. We will make note of your feedback as we plan any changes in the future. We value your business and hope to see you again in the future. Sincerely, General Manager
Won't stay here again. Bath tub fixtures were rusty and dirty. Shower curtain was heavily moldy. Kids screaming and dogs barking at all hours.
Business response:
Stephen, the situation you described regarding the noise is truly regrettable. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We have shared your concerns with the respective teams in an effort to improve our service delivery. Again, we are so sorry for the problems you encountered, and please consider giving us another opportunity to provide the hospitality you deserve. Sincerely, General Manager
We don't do drinks!! We had no a.c. the first night. They offered to move us but clear down the hall, with 5 bags, 2 kids, and a dog it would have been more trouble. The "breakfast" was a joke. Coffee, muffins, and some nature valley bars. They only put out 2 or 3 muffins at a time and when we asked for more they said they were out until Wednesday. There was coffee only and when we asked about drinks fur the kids the guy at the desk said "we don't do drinks".
Business response:
Covey, first and foremost, we would like to offer you our sincerest apologies for the inconveniences that you and your family experienced during your stay with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.