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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room had live bugs, on the floor and in the bed. Fot a mon smoking hotel, there was an empty cigarette pack. Second room was better, no bugs but found tobacco from a cigar and a cigar pack under the bed along with an empty cup. Kayla at front desk was awesome.
Business response:
Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Not pleasant Rooms wasn’t cleaned very good and lady at service desk was bad I waited there for thirty minutes tryin to check in. Then to come and find out she was sitting down playing on her phone behind the wall of the desk. Then she had the nerve to have a attitude cause she had to work to check me in. And I knew she was back there in her phone playing a game cause when she finally came from around the wall to check me in she put her phone down and the game was on her screen when she saw me looking at her phone she presse... read more
Business response:
Franklin, it's never our intention to disappoint our guests. We apologize for your unpleasant experience with one of our associates. We value your feedback and will use it to make sure so we are more consistent in our service delivery. We hope you will consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
William, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Thank you for your rating. Please accept our sincere apology for the inconvenience that you experienced during your stay. We appreciate your feedback and hope you will choose us again so we can provide you with a much improved visit. Sincerely, Hotel Management
Sucks Smelled awful in rooms and hallways just seemed to be dirty took a shower then checked out a
Business response:
Frank, thanks for being our guest. We sincerely apologize for not meeting your expectations for an exceptional stay. Your feedback regarding odor and cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Cheap sub-par Hotel The room was obviously smoked in a lot in the past. They attempt to mask the smell with cleaning solutions of some sort (which also smelled bad). They also didn't clean the room, despite us being gone all during the day.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
ROACH MOTEL !!!!! Cockroaches galore!!!! We saw at least seven. We couldn’t leave to stay somewhere else because no vacancies due to Bike Week. Totally disgusting!!’
Business response:
Barbara, thank you for being our guest and for the feedback. We apologize for the problem you had with the cleanliness of your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping and Pest control team to ensure our the room is thoroughly treated and cleaned. We hope you will give us a chance to regain your trust on a future visit. Sincerely, Hotel Management
Don’t stay here We arrived at this hotel. The person working desk was dressed unprofessionally with her pants down and boxer shorts showing. She couldn’t check us in first of all because it was after midnight even though I had a reservation. She called someone who hung up on her. She finally gave us a room. We went up to the room and it looked like a crime scene- worse than not cleaned. Came back down to the desk and were advised there was only one other room available that had a slight Oder. She then offered to refund my mo... read more
Business response:
Heather, we are so sorry to read about your experience and apologize for the inconvenience caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are confident you will have a much more positive experience on a return visit, and we thank you again for your feedback. Sincerely, Hotel Management
travelling guru this place is a dump it could be nice but carpets are soiled and the place full of odors. service was good but that's it, I killed 2 ticks in my room and woke up with bug bites. Anyway extended stays were practical and nice but it's my second stay this year and both need renovation and cleaning.
Business response:
Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness of our rooms, but we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.