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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs cleaning. Had to go out and buy cleaning supplies for counter tops.
Business response:
A well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback with regard to your room is shared with our housekeeping team, and we are working closely with them to reiterate the importance of the daily cleaning process to make sure such issues aren’t repeated going forward. Please consider giving us another opportunity to provide you with an improved visit. Sincerely, Hotel Management
Can’t guarantee the rooms!!!!! Horrible experience, hotels.com over sold the hotel and was told that we had no place to stay upon arriving at the hotel even though spoke with Extended Stay and was told the reservations were valid!!!!!! Never using this site again, if you cannot guarantee the rooms, what good is your site???? Had to find another hotel with a 100,000 people looking for a room, cost me double!!!
Business response:
Robert, thank you for writing us back. It is disappointing to know we couldn’t accommodate you this time. We are sorry for the issue you had concerning reservation which you made with a third party website. We hope to have an opportunity to host you in the future. Sincerely, Hotel Management
The location with regard to Daytona Speedway is great. Only about a 3 block walk. Also, the staff is very friendly.
Business response:
Thank you for being our guest. We are happy to know you liked our location as well as our friendly associates. However, we are sorry if you had any inconvenience. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
the lady at the front desk was very rude and totally unhelpful she didn't and should not of been there
Business response:
Thank you for being our guest. We are sorry for the unpleasant stay you had with us and that one of our associates was rude to you. Please know we provide thorough training for all staff, and we will redouble our efforts. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Did not stay as the new reviews were so horrible and the rate went from $85 a night to over $300 a night because of the Daytona race.
Business response:
We are sorry you were disappointed with our proving. As we work with best available rates, published rates may vary daily based on average room demand. If you are in doubt and would like to review your charges further, please reach us out at our hotel. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
My room was never cleaned during my entire stay. The elevator malfunctioned so all the quests had to walk up flights of stairs. It also appears to be a place for housing assistance. There were unsupervised children playing on the exercise equipment and playing around the facility and in the parking lot.
Business response:
We offer our most sincere apologies for failing to provide you with a stay that met your expectations. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Our engineering team is working on your feedback regarding the issue with the elevator. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Mala atencion, habitaciones deficientes y en malas condiciones. El sofa cama no tenia sabanas y no habia como cubrir el colchon. Pagamos una Habitacion para 4 Adultos y no habia como dormir. Una de las personas tuvo que dormir en el piso. Ofrecian desayuno incluido en el pago y solo tenian cafe y barras energeticas. Demasiado malo.
Business response:
Thank you for being our guest. We are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for not meeting your expectations with regard to your room. Your feedback for the housekeeping problems and our breakfast selections are shared with the concerned individuals in an effort to improve our future guest experience. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
The bathroom and kitchen floor was not clean. They don’t have enough towels and wash rags. The hotel smell like weed and mold. The phones don’t work. The manager on Sunday morning was rude. We had to change our only sheets.
Business response:
Dear Guest, we are so sorry for the disappointing overall experience and that our facilities and services were not up to the standards you would expect. We appreciate you letting us know the areas we need to improve upon and hope to have an opportunity to leave you with a more favorable impression should you return to the area. Thank you for being our guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.