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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed We showed up after a long day of moving out of our house at approximately 8:30 PM and the room was not ready. We waited for 1-1 1/2 hours for them to clean the room. We actually ate our dinner in our vehicle in the hotel parking lot. We brought the food with us expecting to eat in our room. So very disappointing!
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that your room was not ready when you arrived. This is unacceptable and we will be taking the necessary steps to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Reserved Room Unavailable at Check In Arrived to check in and was told my reserved room was unavailable and that someone was supposed to have called me (no one did). Was sent to another ESA nearby which was disgusting. Called the original hotel again and they had magically had an emergency checkout in that span of half an hour and could clean the room for me if I could get a cab back to the hotel. It was a nightmare and the staff was not overly helpful. The room was eventually comped but I'll never stay at another ESA.
Business response:
Thank you for taking the time to write a review of our hotel. Please allow me to apologize for the lack of service you received. Our goal is to provide each guest with a home away from home experience, and I apologize that we did not meet that goal. I understand how frustrating it can be to get walked to another property without being informed ahead of time. I have addressed the way we handle situations like this with my staff. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with ... read more
wouldn't stay here again, unless?? good location but limited items like silverware and such that they advertise as available. for an extended stay this one needs a little help.
Business response:
Nigel - Thank you for taking the time to complete the survey about your stay. Please allow me to apologize that my front desk staff failed to inform you that amenities such as silverware, plates and other kitchenware are avaialable upon request. We will use your feedback to improve on the service we deliver. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Extended stay hotel lacks normal amenities the hotel had the thinnest sheets and blankets I have ever seen. the room was clean, but there were no plastic cups to rinse your mouth out with after brushing your teeth. things I have always taken for granted in other hotels they didn't have. Breakfast? If you call granola bars breakfast then you will be happy
Nasty! Full of dogs and people doing their laundry. Smelt of stale smoke despite the non smoking signs and warnings everywhere.
Never Again We booked this room for two nights, but only stayed for one. It was dirty and the room had an awful smell. The manager did offer to refund our money for the second night's stay.
Ash Tray There are no hotel services. Continental breakfast consisted of bad coffee, granola bars, pre-packaged muffins and instant oatmeal. I first walked in the room I notice a plastic bag was covering the smoke detector, the windows were open and the A/C running full blast. Later I realized this was to hide the cigarette smell permeating the room. There were no frills with this place including the lack of a person at the front desk. I would not stay here again!
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,634 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.