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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never Again We booked this room for two nights, but only stayed for one. It was dirty and the room had an awful smell. The manager did offer to refund our money for the second night's stay.
Ash Tray There are no hotel services. Continental breakfast consisted of bad coffee, granola bars, pre-packaged muffins and instant oatmeal. I first walked in the room I notice a plastic bag was covering the smoke detector, the windows were open and the A/C running full blast. Later I realized this was to hide the cigarette smell permeating the room. There were no frills with this place including the lack of a person at the front desk. I would not stay here again!
Overbooked, no help from hotel staff Expedia overbooked the hotel, so when I arrived, there was no room available. Clerk was no help in finding another hotel. I drove to another hotel that was also full, but the clerk called around to all the hotels in the area and was able to find me a room. Overbooking happens, but not being willing to help a stranded customer is why I gave the hotel a bad rating.
Hotel needs work on little things Missing little things. No pens or paper to take notes on, no hair, dryer Called for wake up call ,never received could not get the alarm to work. could hardly hear on the phone when I had a incoming call. Also the room was made up during my stay. Was only there two days, maybe it only done every other day?
Not happy! Room was clean but there were no glasses without going to desk. No ice-so had to go to 7-11 for ice.
Business response:
Thank you for providing us with details about your stay. Please accept our apologies that our amenities were not to your expectations. To uphold our company’s high standards, we will work to make sure we are clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Stayed 2 nights... Couldn't last 5 nights It's in a great area but the hotel was nice from the outside but little grungy on inside. Hallways were smelly. Our room had either no hot water or cold water. Stains on the carpet. Wouldn't stay here again.
Business response:
Your review for our hotel was recently brought to my attention. I sincerely apologize for the cleanliness and maintenance issues you experienced. In response to your feedback, I will be personally addressing these issues with our housekeeping staff to ensure your experience is not repeated. I will also have our maintenance engineer inspect your room to make sure everything is functioning properly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Exte... read more
1 pillow for a king size bed all the towel had stains all over them. Hotel smells of dog and smoke . I slept in my clothes
Horrible customer service I stayed here for one night and woke up in the morning to find that there was no water. I couldn't take a shower or even wash my face. I had to be at a meeting with yesterday's makeup and not showered. When I asked the front desk what they would do about this since I paid for a room that included a SHOWER I was told "we can't do anything because we didn't do it on purpose" I was told a manager word be calling me but of course that never happened either. Horrible customer service. I wouldn't recommen... read more
Medical Appointment The room was just ok... but once I pilled down the covers I found a long black hair in the middle of the bed...needless to say I slept on top of the sheets. The staff was great and very friendly but for the money I would definitely recommend finding another hotel.
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,656 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.