Extended Stay America - Denver - Park Meadows

C 

on Expedia

11 years ago

LOOKS NICE, BUT HORRIBLE TIME. WE HAD RESERVATIONS. WE ARRIVED TO CHECK IN. OUR ROOM WAS NOT READY. THE STAFF KEPT GIVING US EXCUSES AS TO WHY IT WAS NOT READY BUT DID NOTHING TO GET IT READY. TWO HOURS LATER STAFF GOT THE ROOM CLEANED. IN THE MEAN TIME WE SAT IN THE LOBBY HEARING THE STAFF COMPLAIN ABOUT GUESTS THAT WERE COMING IN (VERY UNPROFESSIONAL). ONCE WE GOT TO OUR ROOM WE HAD NO TOWELS AND NO HAND SOAP. WE WENT TO LOBBY TO REQUEST THEM AND WE WERE INFORMED THAT THEY WERE CURRENTLY OUT OF SOAP AND THAT THE TOWELS WER... read more

Anonymous 

on Expedia

11 years ago

would not recommend it they had remodeled but had not finished remodeling, the bathtub faucet was not attached fell off during shower 

Anonymous 

on Expedia

12 years ago

Front desk person slow and poorly trained It took over 20 minutes for person ahead and another 20 plus for me. She was very annoying and didn't seem competent at handling check in process. 

Anonymous 

on Expedia

12 years ago

Great staff, nice area, rooms need a cleaning. Helpful & friendly staff but the rm we were 1st given was trashed when we walked in, we were given another rm that was cleaner but still dirty. Had to run to Walmart for cleaner, candles, & comforter due to a musky smell. Also there was a dog who barked the whole night our 1st evening. Bed was to hard, after a 6hr flight we were left stiff. 

Ben 

on Expedia

12 years ago

Filthy I expect less when I pay less, but this place was disgustingly dirty.