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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't serve breakfast like advertised
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Short family stay The staff was super friendly at check in! Our only complaint was the shower/bath had some soapscum in it and a used razor on the upper ledge.
Business response:
Jessica, thank you for choosing Extended Stay America while here for your family stay. It’s a pleasure to know you enjoyed your time with us and liked our courteous associates. However, we regret the housekeeping oversights you encountered in your bathroom. Your feedback has been shared with the appropriate individuals to ensure this never happens again. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great facility appropriately designed and appointed with the essentials needed for a good night stay
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Ritchie, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Okay... Rooms were clean, front desk friendly. Bed was comfortable. Kitchenette was empty. You had to go to front desk to get dishes silverware pots pans toaster etc. really just a very basic no frills place. I would not stay here again.
All rooms are basically Efficiency apartments, complete with 2 burner cooktop, full size refrigerator, coffee pot, toaster with dishes, pots and pans for your use upon request. Property is quiet and in a safe location. House keeping is once a week as again, all rooms are basically Efficiency apartments but upon request, extra towels and sheets are available at the front desk. Coffee, packaged muffins and granola bars are served in the morning. Vending and a nice larger laundry are on site.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Philippe, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,158 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.