Extended Stay America - Des Moines - Urbandale

Business response:

Thank you for reviewing your stay with us at Extended Stay America. We are glad you were pleased with our well-appointed accommodations with a fully equipped kitchen and that you had a good night's rest in our comfortable beds. We are also delighted to read that our associates we able to impact your stay in a positive manner. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jonathan, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management 

Business response:

Anne, thank you for being our guest. Although you liked our well-kept property, we are sorry for not meeting all of your expectations and for the disappointment you had with our kitchenware policy. We hope you will consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management