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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was comfortable and clean. Room was noisy because it was on the freeway side of the hotel. Nothing much to say about breakfast.
Fair rate, clean room, friendly staff. Staff was very friendly and helpful. Room was clean and a decent size. Channel selections are poor and if you want super fast internet your gonna pay an astronomical fee!!! The rate of the room was fair.
Business response:
Nicholas, thank you for taking the time to review your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
The smell
Business response:
Thank you for your recent stay with us.We appreciate your remarks about the lack of detail to our property and grounds. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests' perceptions. We hope you will stay with us again so you can see we are committed to providing a clean and comfortable home away from home for our guests. Sincerely, Hotel Management
Manager worth her wage + The place was busy and unfortunately for Lisa (manager) understaffed like most places right now. But, she remained positive and friendly through all of it. I saw several other customers with pretty petty needs making life a challenge for her. I was impressed with the promptness of anything we asked for even when she was busy! Hang in there Lisa!
Business response:
Corey, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Lisa helped to make your stay even more comfortable. Your compliments will surely be shared with her! We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Very easy check-in and easy stay. The hallways, stairs, elevators are a bit confusing. Lots of trucks in parking lot can make a little challenge.
marshal at the front desk was the best!
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially the Marshal. He is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Keep coming back 3rd time staying here and have never had an issue. It’s safe and conveniently located, and the staff has always been amazing. It’s an extended stay where most people here are here for a week or 2 for work and everyone I’ve ever ran into here has been great.
Business response:
Thank you so much for your feedback. It means a lot to us here at ESA as we continue to strive and want our guests to have a happy pleasant stay. Thank you for choosing ESA.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,158 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.