This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay! Room was very clean and staff was super nice. Only complaint is bed was lopsided and tilted to one corner if rolled over to one side.
Yes
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
The property is a bit run down. The beds and linens were very clean and comfortable. THe rooms had a musty smell and carpet was not clean in one of them (we rented two rooms). The parking lot was dirty with trash that hadn't been picked up. The rooms were a bit dated and had a funky must/tobacco smell even though it is a non smoking hotel.
Business response:
Thank you for evaluating your stay with us. We are glad you had a pleasant stay overall and that our beds were to your comfort. However, we apologize for the cleanliness issues you encountered. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Staff were VERY pleasant and inviting. And the GM was really awesome as she worked out an issue that I had. Nice spot and its good for a spot to rest your head before you hit the road. Just wish there were some food options around as it seems pretty remote from everything. But other than that, this is solid spot to stay.
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice clean room. Not close to restaurants or fast food but close to interstate
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,181 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.