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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nice stay, enjoyed it! We had a nice stay in this hotel. The staff was very gracious and responsive to our needs. Thanks to Kendall for his great Frontdesk service!
Business response:
Jane, thank you for choosing Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Kendall for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Clean and comfortable room and convenient area staff friendly
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Close to I-80
Business response:
Kenneth, thank you for being our guest. We are delighted to know our convenient location was the highlight of your excellent stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Building is in decent shape. Room was clean. Bed was comfortable. I would stay again.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your well-appointed suite and slept well on our comfy bed. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great price, great place, great staff. I recommended
Business response:
Many thanks for taking the time to review your stay at Extended Stay America. We are delighted to know you enjoyed our well-kept property and also enjoyed the great service delivered by our associates. Thank you again for the recommendation. We look forward to seeing you back soon. Sincerely, Hotel Management
The staff is always very friendly and the rooms are clean.
Business response:
Thank you for staying at Extended Stay America and for posting your wonderful review. We are glad to know you were impressed with your well-appointed suite along with the fully-equipped kitchen and that you appreciated our associates. Thanks again for your review. We look forward to your next visit! Sincerely, Hotel Management
Rescued our Weekend Due to a nightmare at a competing hotel, we had to book elsewhere, and quickly! We had 2 nights of a 3 night stay left and needed a kitchen as we were having a small Thanksgiving meal. I could check off all the boxes with Extended Stay West Des Moines and then Larritia (sp?) at the front desk came to our rescue! Just amazing customer service; she accommodated our check-in and was able to come up with not only place settings, etc but a couple of pans to allow us to complete prepping our meal. So in summary... read more
Business response:
Brenda, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and had a pleasant stay with us. We will be sure to share your compliments with Larritia for taking good care of you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bathroom Sink nearly clogged. Doors clanging. Could hear cars in parking lot so walls thin
Business response:
We offer our sincere apologies for the cleanliness and noise issue you encountered while you were here. Your feedback concerning the cleanliness of your room is discussed with our housekeeping team to review and action. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Business response:
Zareef, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 935 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.