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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
For the price and location really can’t beat it ! Plus Kendall at the front desk as amazing?
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The room was very spacious and clean. However between the a/c unit wnd the fridge kicking on constantly we didn’t get much sleep. The breakfast (grab and go) was ridiculous for the price paid. Should have offered at least waffles or oatmeal. We didn’t eat the breakfast because of the limited options
Business response:
Brian, thank you for reviewing the Extended Stay America. Although we are glad to know you liked your comfortable accommodation, we are sorry for the difficulties you had in your room and that our grab-and-go breakfast was not up to your expectations. Our Maintenance team is looking and repairing the refrigerator and HVAC unit in your room immediately. Also, your comments have been shared with our Brand Leaders to assist them in determining new breakfast offerings for future implementation. We hope you will consider giving u... read more
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Plenty of room, clean, nice kitchenette, nice to be able to do laundry
Business response:
Thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was enjoyable and that our service and facilities were to your satisfaction. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Sharon, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It was a decent experience for the price.Front desk staff was pleasant. Room was ok. Building was clean but run down.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Dwight, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Large room, very pleasant staff, extended my stay a day with little difficulty and at a good rate. Not luxurious but certainly better than average value.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our courteous service and affordable rates as well as your spacious room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Hotel was advertised with pool, however, there was no pool. Stove burners were all rusted and not useable. Alarm clock did not work was missing a battery.
Business response:
We are sorry for not meeting your expectations and for the issues you had while here. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.