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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Everything was really clean and nice. Full kitchen, living room, and nice bathroom. It was a great deal for the price.
Business response:
Thank you for choosing Extended Stay America and for sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Room was clean, new looking and large. Hotel was shady, pry marks on the doors, very minimal free breakfast, staff was not very friendly, other guests looked shady and didn't feel safe alone in the hallway or anywhere but my room with door and window locked tight.
Business response:
Fred, thanks for choosing us. Although you liked your well-appointed room, we apologize for the difficulties you encountered here. Your feedback is discussed with the concerned individuals in an effort to improve our service and facilities going ahead. Please give us a chance to make up for the inconvenience on your next visit to our area. Sincerely, Hotel Management
Business response:
John, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Dwayne,we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall, good deal for $50. Wasn't top notch, but satisfied with the value.
Business response:
Thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Improvement required Property should have sliding or auto open door at entrance. Very hard to open door with luggage.
Business response:
Thomas, thank you for choosing Extended Stay America. We are pleased to know you overall had a pleasant stay, but we are sorry for the inconvenience you experienced. We appreciate your feedback and hope to host you back in future for an even better experience. Sincerely, Hotel Management
very nice hotel. i am very satisfied. very nice room, wiht kitchen and fridge! very comfortable! a spacious carpeted room and a good bed to sleep, enough car parcel and best of all included international breakfast. included in the room payment. Be very satisfied with the visit to this hotel ..
Business response:
Weagli, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with your well-equipped suite and that you enjoyed our delicious complimentary grab-and-go breakfast. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management
Blatantly lied about the breakfast. The listing says free breakfast. There is not a breakfast. There is a coffee pot and a few pouches of instant oatmeal intended to be poured into coffee cups next to the front door. I'm more than willing to live with a bad breakfast, and it's fine if a hotel doesn't offer breakfast. It's not okay to advertise breakfast that doesn't exist. Otherwise, it's a fine normal hotel.
Business response:
Thank you for posting a review of our hotel. We’re sorry for not meeting your expectations regarding our grab-and-go breakfast. We assure you that we will share your feedback with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We wish the positive experience will overshadow this inconvenience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 935 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.