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Extended Stay America - Des Moines - West Des Moines

4.1
  • Hotels
  • West Des Moines, IA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2701 Westown Pkwy., West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
4.1925 reviews
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Anthony's profile image
Anthony 
6 years ago

Nice Here for work. Very clean, very quite, has all I need 

Business response:

Anthony, thanks for choosing Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Chuck's profile image
6 years ago

Easy to get to downtown and Tesla Superchargers Hotel easy to find off of interstate. The room was comfortable at a reasonable price. The TV reception was fair with an analog signal to a high definition set. An antenna would get the local Des Moines station in HD. The "continental breakfast" was a level below a "continental breakfast. Poor selectionl. I ended up at a nearby McDonald's and picked up milk at a nearby grocery. 

Business response:

Chuck, it was a pleasure having you as a guest at Extended Stay America. We are delighted to know you liked our offerings and had a great stay with us. Your concern for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. Your review is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good nite rest Comfee and quiet and allowed my small dog too! Will stay here again at the end of the month. 

Business response:

Thank you for the wonderful review of staying at Extended Stay America. We are thrilled to read you loved our pet-friendly policy and were impressed with all the aspects of your stay. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management 

James's profile image
6 years ago

There were some bad smells in the hallway on the first floor, both when we arrives, and also the next morning. The doors to the exit stuck a little. The room was great, with hardwood surface for the dog. The room was nicely spaced and everything worked great. 

Business response:

James, thank you for choosing to stay at Extended Stay America. We are pleased to know you liked your spacious room and had a good time here. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

STEVEN's profile image
STEVEN 
6 years ago

Out stay was good. Staff was very good and helpful 

Business response:

Steven, it was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good place to stay Very nice, comfortable room. Cooked our own dinner and breakfast. 

Business response:

Thank you for your kind review of Extended Stay America. We are delighted to know that you had an excellent stay with us and that you enjoyed all of the in-room amenities we provide. Thanks again for being our guest, and we can't wait to welcome you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Staff was nice room was clean I always like coming here 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

No cash accepted, vending machines were out of order my entire stay bed was hard but nice quiet rooms spacious 

Business response:

Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked your room. Having said that, we are sorry for not meeting all of your expectation and regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management 

Deborah E's profile image
Deborah E 
6 years ago

Enjoy Stay Very clean and quiet place 

Business response:

Deborah, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Des Moines - West Des Moines

How is Extended Stay America - Des Moines - West Des Moines rated?

Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews. 

When is Extended Stay America - Des Moines - West Des Moines open?

Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.