Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Tracie 

on Expedia

a year ago

Wonderful wonderful staff!!! As much as your room and price and location are important, so are the staff where you’re staying too. Hospitality 10/10 every staff member from the maintenance guys to the housekeepers and front desk staff were all so welcoming. They made sure my pup and I were well taken care of throughout our stay. They are running a great place here!!! Wonderful team 😊 😊 Great job management!!! 

Anonymous 

on Expedia

a year ago

The hotel, in general is well maintained and clean. Staff is courteous and friendly. The rooms are spacious and it’s convenient to have a full size refrigerator and freezer, microwave and 2 element stove. Kitchen utensils, pots, pans and dish detergent are available at the front desk upon request. Hangers are available on request from the front desk. We found this unusual since most hotels will have hangers in each room. The only complaint we had was the bed was old and so soft (beat#up) that we rolled towards the middle and... read more

Sandy 

on Expedia

a year ago

When checking in (lady) staff not very friendly. Listened to a staff member complain about cleaning nasty dirty rooms..on nice note the check out this morning was a man who was so nice and friendly.. (fridge was not in in room .. had to plug in my tv.. no hair dryer in room tv glued down to table right in from of the mirror.. 206 room 

Tracie 

on Expedia

a year ago

This extended stay staff is much better than the other location on boardwalk. 

Tracie 

on Expedia

a year ago

Felt a little bit ran down. Staff was great tho 😊 the man was super helpful and friendly