Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Sylwia 

on Expedia

4 months ago

Im traveling a lot. But i never stay at hotel like that one. Dirty, unsafe, staff not friendly. They overbooked! They were yelling at the guests. Terrible place even for one night! 

Lauren 

on Expedia

4 months ago

Do not stay here. There are no front desk agents, they room keys deactivate randomly throughout the day, the food provided was stale, and the bed... you're better off sleeping on the floor. 

Lauren 

on Expedia

4 months ago

Do. Not. Do. It. From the unoccupied front desk to the room keys that deactivate mid-day and require constant "charging", to the deplorable sleeping and bathing conditions it's safe to say don't stay here. Even if you think you have to because of budget - try try try to go somewhere else. Can you imagine finding yourself in the need to access your room quickly for whatever reason only to find out that your key doesn't work and there's no one there to help you? Yeah... never again. So unsafe. 

Anonymous 

on Expedia

5 months ago

I mean, outside is worse We saw a couple of cockroaches, toilet had urine residue under the seat, and the back door never latched and reeked of damp cigarette. One of the towels appeared to have a couple spots of blood on it. Overall it was not the worst location and if you don’t need amenities, a comfortable bed, updated furniture or aesthetics, or possess the desire to feel clean and rested I’m sure it’s fine for many. 

Angela 

on Expedia

5 months ago

Not a nice place to stay. Didn’t feel safe, very noisy and unclean. 

Yuki 

on Expedia

7 months ago

The room needs to be updated including carpeting There is no coffee machine , coffee cup and hair drier 

Anonymous 

on Expedia

7 months ago

The carpets are worn, there’s a smell in the hallway, there were people above us that sounded like they were jogging for a long time. We stayed here years ago..won’t return. The staff was helpful and courteous and I was grateful to receive two nights refund.