Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Kevin 

on Expedia

a year ago

I couldn't check in because their housekeeper had actually just quit, before I arrived to check-in. They had no clean rooms. I had to check into another hotel . I am requesting a refund. 

Rick 

on Expedia

a year ago

I booked through Expedia. When I tried to check in they said they saw my reservation but had no room available 

Nikhil 

on Expedia

a year ago

The elevator didn’t work, the walls constantly vibrated, no waters were provided, and the quality of furniture was poor. No housekeeping was provided. Additionally, it was unclear when the check out time was. 

Robert 

on Expedia

a year ago

not good 

Stacey 

on Expedia

a year ago

Didn’t even stay they had no room available 

Anonymous 

on Expedia

a year ago

Elevator broken, sketchy people outside, gross stains on the floor and in the sink of the room 

Rhoda 

on Expedia

a year ago

We stayed at this property on August 23rd, 2024. Our room was terrible- the carpet was not vacuumed and was badly stained. The bathroom door was marked up with what at first glance looked like blood,!but was probably nail polish. The bathtub didn’t drain well. The furniture was scratched up and peeling. The complimentary breakfast consisted of NutriGrain bars, muffins and oatmeal-not even a banana to be had. I payed $179 for this terrible experience. It’s definitely not worth that price point. I was extremely disappointed. I... read more

alyssa 

on Expedia

a year ago

Elevators didn’t work. Refrigerator leaked alll over the room. Free breakfast is only snacks and coffee