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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Slightly Disappointed We arrived early and Angela was extremely nice & very accommodating. She helped us with an early check-in and I was grateful. The facility is a little dated but nothing too bad. I chose this location because I wanted to be able to prepare meals during our stay. The first morning was a disaster. While cooking bacon for breakfast the smoke alarm went off. The front desk called to check if all was ok and I advised (Chivonne) that the ventilation over the stove wasn’t working. Her response was to continue... read more
Business response:
Thank you for being our guest. We are sorry for the inconvenience you experienced in your room. Feedback such as yours is very important to us as it helps us enhance our facilities and services. Our maintenance team is ensuring that this room is not being allocated to anyone till the issues you mentioned are fixed. Your compliments will also be shared with Angela for doing a great job, and we hope to welcome you again soon for a better experience. Sincerely, Hotel Management
Business response:
Jacqueline, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
The GM was so sweet and helpful. I enjoyed my stay and she recommended places to go especially to shop!
Business response:
Kristen, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with the excellent work done by our General Manager and that she made your stay a memorable one. It was a pleasure hosting you as our guest, and we look forward to seeing you back soon for another outstanding visit. Sincerely, Hotel Management
Good place to stay on a budget It’s about what you would expect from a low- budget hotel in that area. The building and the room are old, but clean. There are No on-site amenities and the free WiFi is pretty awful. The staff was extreme friendly and helpful
Business response:
Paul, thank you for taking the time to post your review. We are happy to know you were pleased with the courteous service provided by staff and had an overall comfortable time with us. However, we are sorry for not meeting your expectations. We hope to have another chance so we can make your next trip a flawless one. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
need a quick over night stay. Staff were very accommodating and very pleasant. I was addressed upon entering the lobby. Even though they were registering another traveler. They said hello and that they would be right with me.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked our convenient location and courteous service. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
It wasn’t bad but it wasn’t good. Let me first start off by saying I booked extremely late (the day of) so everything was extremely pricey, except for this hotel. The overall building was kept of nicely. The entry and hallways were clean as well. While my room appeared clean the bad aroma coming from the carpet was slightly alarming. Overall the place isn’t terrible. The staff wasn’t that friendly or professional. I also received a phone call from the manager stating my card was decline, which was absurd because i had prepai... read more
Business response:
Jasmine, Please accept our apologies for the poor service you experienced when you were here. This is certainly not the type of service our hotel is known for, so we truly regret the inconvenience caused. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.