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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
It wasn’t bad but it wasn’t good. Let me first start off by saying I booked extremely late (the day of) so everything was extremely pricey, except for this hotel. The overall building was kept of nicely. The entry and hallways were clean as well. While my room appeared clean the bad aroma coming from the carpet was slightly alarming. Overall the place isn’t terrible. The staff wasn’t that friendly or professional. I also received a phone call from the manager stating my card was decline, which was absurd because i had prepai... read more
Business response:
Jasmine, Please accept our apologies for the poor service you experienced when you were here. This is certainly not the type of service our hotel is known for, so we truly regret the inconvenience caused. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
No cups in the room Just another hotel. Nothing special here.
Business response:
Thank you for staying with us. We are glad your overall visit was pleasant. Kitchenware for your suite is kept at the front desk to ensure cleanliness, please accept our apologies if we did not communicate this to you at check-in. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Per-Friendly which Permits Cats On arrival, waited almost 5 minutes to come to the front desk. I very rarely saw anyone at that desk to address any issues. There was an item on the bill that I did not understand, and front desk clerk would not provide me with a copy so that I could call about it. The room was fairly clean, although we found papers under the bed. The counter in the kitchen needs repaired or replaced as there were two large burned spots. There was also a very pronounced musty smell coming from the kitchen drai... read more
Business response:
Thank you for reviewing us. We're glad to know our pet-friendly policy was perfect for your needs. However, please accept my apology for the inconvenience you had with our service and amenities. Please know, while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. Also, your concerns regarding housekeeping and maintenance has been shared already and the same will be reviewed by the respective team. We hope you will give us another opportunity so that we can ser... read more
Business response:
Abhinav, thank you for staying at Extended Stay America - Detroit - Canton. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Not the greatest, but not the worse! There are some unhappy people working at this establishment. They really don't take it out on you, but their demeanor is awful. Also the carpet needs to be pulled on every for and changed. Our fridge leaked something awful. And we had a non smoking room, which smelled like non smoking, but the bathroom, geesh! It smelled like chain smokers until I wiped the walls with Lysol! Good: the room was clean some people at the desk were hospitable and the location was solid. For the cost it was a ... read more
Business response:
Thanks for elevating your stay. Although you liked some aspects of your visit, we are sorry for the inconvenience you had with our front desk service and facilities. We have shared your concerns with our team and management so that we can improve our future guest experiences. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Michele, thank you for choosing our hotel. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Would stay again! Great shopping location, staff was helpful, room spacious and bed was perfect. Very clean and having laundry facility in hotel enabled us to leave with clean clothes for the rest of our trip.
Business response:
Robert, thank you for being our guest at Extended Stay America - Detroit – Canton. It’s our pleasure knowing you loved all the aspects of your trip, especially our laundry facility and the excellent service we provided. We look forward to welcoming you back soon. Sincerely, General Manager
A great place to stay! We enjoyed our stay very much, will definitely stay here again!
Business response:
Robert, we truly appreciate you taking the time to share your experience at our hotel. It’s our pleasure knowing you enjoyed being with us and had a great stay. We look forward to welcoming you back soon at Extended Stay America - Detroit - Canton. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 4.3 star rating with 856 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.