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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Staff was VERY accommodating, Professional and Friendly. This place was also peaceful and Quiet. I would definitely stay here again!
The man at the front desk when i checked in at 3pm was extremely helpful and friendly. My only complaint would be how small the tv was . But that's it! Great stay will be back forsure!
Business response:
Monica, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The staff was nice, the hotel needs a complete over haul, and the kitchen area was not clean when we checked in.
Business response:
Jamie, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll ... read more
The staff was amazing!!! Thank you for a wonderful experience!! 😊
Business response:
Judy, thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests! We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Loved are stay My husband and I plus our dog stood for the night. It was a great stay for us pretty quiet, we all slept great! Room was very nice. I also love that it had a kitchen area. Definitely will book again when we are in the Detroit area.
Business response:
Jessica, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our spotless, comfortable suite and were impressed with our kitchenette facility. On behalf of everyone here, we look forward to welcoming you all back soon. Sincerely, Hotel Management
A fine place to stay for a night This hotel was fine for what we needed, which was a place to stay for one night after going to the Tigers game. However, it's not really a place I'd want to stay again. The rooms are dated and do not look the cleanest. Bathrooms were small and also in need of updating. Lots of people were smoking right outside the hotel entrance despite the posted sign that smoking was prohibited. We were supposed to have a non-smoking room and the room we were first directed to had very obvious cigarette sme... read more
Business response:
Noah, thank you for staying with us and for your candid review. We regret not meeting your expectations with our accommodations and apologize for the concerns you outlined with your room. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We hope you will give us a second chance to deliver the type of experience you should always expect from our hote... read more
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.