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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
only 1 year old, everything new, clean. good price and location
Business response:
Thank you for the great review of our hotel. We are delighted to hear you enjoyed your stay with us and our clean, comfortable, affordable rooms. Thank you for choosing WoodSpring Suites Detroit Rochester Hills.
We had a very nice stay...............................................
Took the girlfriend out for the weekend. Hotel for the night., booked to go to the zoo. Then another night.
Business response:
Thank you for the terrific rating. We are so glad you chose to stay with us.
This is pretty much the perfect place for an extended stay at a great price UNLESS...you have to have internet access for anything. Their premium Internet package proved to nearly worthless. Other than that the place is clean, staff is exceptional, awesome safe location, with meiers, and wal mart right next door.
Business response:
We are so glad that you had wonderful stay and especially appreciated the super clean room and fabulous staff but so sorry to hear that the wi-fi was not quite to your liking. We appreciate hearing from you - thank you for the insight.
Great Value Stay Great stay for the price. Staff was very polite
Business response:
We love hearing this. Thank you for staying with us and sharing this great feedback.
Property was new, clean & staff very nice. Didn't like that everything was ala carte - had to pay for dishes; pay to have towels changed out; & take your own trash out. It seemed as though I was the only one picking up after my dog. There was poop all over the property.
Business response:
Thank you for the great feedback. Many guests just love creating a customized experience that is easier on the budget. We're sorry that was not quite to your liking. We appreciate hearing about the pet issues so we can address this with other guests.
Keeping it simple The hotel was clean and simple, but a little too spartan. There was no hair dryer in the room, no iron to iron a shirt, and the front desk closes at 10 pm, making it difficult for anyone needing to check in late or if they needed something. The coffee maker in lobby only made decaf - which is not helpful in the morning. They also do not have daily maid service, which is not a huge deal, but that should be included in the information about the hotel as it may matter to some.
Business response:
Thank you for this thoughtful review. We appreciate hearing from you.
Business response:
Thank you for the wonderful rating. We're so glad you had a great stay with us.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 645 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.