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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate the great rating. Thank you!
Business response:
Thank you for the exceptional rating!
Floors were too Dirty!! The room was comfortable, and the bed was comfy, too. BUT, the floors were disgusting! You may want to hire more mature housekeepers.
Business response:
We appreciate the feedback, Vickey. Thank you!
Great Location Great location, great space, comfy bed, but the floors needed some TLC.
Business response:
Thank you for the great review, Vickey. We will certainly use your feedback about the floors to help us improve.
Business response:
Thank you for the 4-star rating!
Nice hotel for extended stays. Clean room, recently built as I found out while using my geocaching app (happened to be one nearby). Firm bed but better than most. Full kitchen room, was not used but was great knowing it was there. Only drawback was not knowing front desk had designated hours. Arrived at 9pm to a locked lobby and sign on front desk wasn't positioned in a clear area (should maybe be placed on locked door) to inform arrivals to call 500 on the phone behind you for a staff member to check you in. Confused a fir... read more
Business response:
Thank you for the 4-star rating and review. We’re so glad you found the accommodations pleasing but we’re sorry to hear you were initially confused about our front desk hours. As a value-focused extended stay hotel, we do not staff the front desk 24 hours a day, this is one way we keep our rates affordable. I hope this did not inconvenience you too much or take away from your wonderful stay with us.
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
This was the cleanest room I've stayed in but also the most basic--bring your own kleenex! Room has kitchen but bring your own everything, including dishes, or rent from the hotel. We needed a cheap room but the price was so close to the next door Holiday Inn Express that I should have booked there to have the amenities such as Internet access for all devices, kleenex, and more than a small soap and 1 shampoo. Would recommend as a very clean but ultimate minimalist room.
Business response:
We're so glad you enjoyed our super clean rooms. You are correct that our amenity packages are customized for each guest which helps us keep our rates affordable. We hope to see you again!
Changed my room 3 times. First time no phone or internet access. 2nd time, Traffic along M-59, and activity of young couple next door. Headboard was on same wall as mine. Could hear every move made in their bed. Ear plugs didn't help...
Business response:
Oh no! We are terribly sorry for these inconveniences and hope you were able to enjoy most of your stay with us.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 715 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.