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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel Really clean and nice shower. Only thing that I didn’t like was only having 2 pillows but I’m sure I could of asked for more.
Business response:
We are glad to know your overall stay was a great one. We apologize that you missed having more pillows in the room. We appreciate you.
New and clean hotel, the price is reasonable, included kitchen area. Clean room and clean bed. Only drawback is thin walls. if the next room is quite you will be very happy if not otherwise. I think they should replace the floor with carpet. That will reduce the noise problem. Just an idea:)
Business response:
Thank you for the great feedback and suggestions, Ed. We're so glad you've had a great stay and appreciate hearing from you.
Nice hotel. Updated. Room was spacious. I’m used to the toiletries provided in the room but all there was was a bar of soap. There was only 2 towels & 2 wash cloths, you would think for a 2 bedroom there would be more. But that’s just my opinion. Overall it was good.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
Comfortable beds but noisy and lacks basics! Arrived late hotel locked took a while for someone to answer the phone to get checked in. Room very basic but clean and beds were very comfortable. Negatives - noisy guests with paper thin walls not a good combination. We were on the 4th floor and the room opposite had dogs - never a good idea to house animals on an upper floor in any hotel! No hairdryers offered and very little toiletries in the room. Hardly any toilet tissue - literally one third of a roll left in the bathroom -... read more
Business response:
Thank you for letting us know about your experience, Karen, we apologize for the inconveniences. We will use your feedback to help us improve and we appreciate that you let us know.
The hotel was very clean and for the price, it was great. Hotel staff was very friendly and accomodating. That said, I did have issues with the air conditioning and did not get it resolved.
Business response:
Thank you for sharing your feedback. I'm so glad our clean rooms and affordable rates impressed you but terribly sorry for the issues with your AC. We hope you'll give us an opportunity to WOW you the next time you're in the area.
Business response:
Thank you for the terrific rating. We're so glad you were pleased with your stay.
Nice hotel, clean, comfortable and good restaurants around...
Business response:
Thank you for the review. We work hard to deliver clean, comfortable, affordable rooms and we're so glad you appreciated them. We enjoy having you here.
Good Place to stay Room was clean and the location is in a good area. Bed is a little uncomfortable.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed your stay but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
Enjoyed our stay! Brand new hotel!!! In good area next to places to eat.
Business response:
We are so glad you had an enjoyable stay with us, John! Thank you for letting us know.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 715 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.