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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location-read reviews & get complete picture The hotel was fairly new and, as a result, is really clean and in great condition. The staff was all super friendly and helpful. The location was great-freeway close and near shopping and restaurants. The beds were comfy and the room had a full size refrigerator, microwave and two burner glass cooktop. The parking was ample, the A/C worked great. The negatives were: really bad wifi, even after four calls to tech support; and being provided only a bath towel and washcloth-no ... read more
Business response:
Thank you for the detailed descriptions and thoughtful review, Alice. We are indeed a hotel that focuses on keeping things simple - providing the basics but allowing guests to choose additional options for amenities if they want or need these. We appreciate hearing from you and would look forward to welcoming you back.
Perfect weekly stay Fantastic service! Clean room, friendly staff, and very good weekly price! Stayed here while visiting family and loved accessible location and walking distance to meijer and restaurants.
Business response:
We are glad you enjoyed our clean rooms, great rates, terrific staff and our convenient location. Thank you for letting us know, Jennifer.
Great hotel Really clean and nice shower. Only thing that I didn’t like was only having 2 pillows but I’m sure I could of asked for more.
Business response:
We are glad to know your overall stay was a great one. We apologize that you missed having more pillows in the room. We appreciate you.
New and clean hotel, the price is reasonable, included kitchen area. Clean room and clean bed. Only drawback is thin walls. if the next room is quite you will be very happy if not otherwise. I think they should replace the floor with carpet. That will reduce the noise problem. Just an idea:)
Business response:
Thank you for the great feedback and suggestions, Ed. We're so glad you've had a great stay and appreciate hearing from you.
Nice hotel. Updated. Room was spacious. I’m used to the toiletries provided in the room but all there was was a bar of soap. There was only 2 towels & 2 wash cloths, you would think for a 2 bedroom there would be more. But that’s just my opinion. Overall it was good.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
Comfortable beds but noisy and lacks basics! Arrived late hotel locked took a while for someone to answer the phone to get checked in. Room very basic but clean and beds were very comfortable. Negatives - noisy guests with paper thin walls not a good combination. We were on the 4th floor and the room opposite had dogs - never a good idea to house animals on an upper floor in any hotel! No hairdryers offered and very little toiletries in the room. Hardly any toilet tissue - literally one third of a roll left in the bathroom -... read more
Business response:
Thank you for letting us know about your experience, Karen, we apologize for the inconveniences. We will use your feedback to help us improve and we appreciate that you let us know.
The hotel was very clean and for the price, it was great. Hotel staff was very friendly and accomodating. That said, I did have issues with the air conditioning and did not get it resolved.
Business response:
Thank you for sharing your feedback. I'm so glad our clean rooms and affordable rates impressed you but terribly sorry for the issues with your AC. We hope you'll give us an opportunity to WOW you the next time you're in the area.
Business response:
Thank you for the terrific rating. We're so glad you were pleased with your stay.
Nice hotel, clean, comfortable and good restaurants around...
Business response:
Thank you for the review. We work hard to deliver clean, comfortable, affordable rooms and we're so glad you appreciated them. We enjoy having you here.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 645 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.